Use of name.
How certified partners may describe their relationship with Ivory & Co and the work they are certified to deliver.
Certification / Terms
Terms are provided once a practice qualifies.
Certified Partner Terms are worked through directly with each practice once qualification has been confirmed and assessment has begun.
They are not published in full upfront because the details depend on the practice, the scope of certification and the work being assessed.
This page explains what the terms are expected to cover.
What the terms cover
The standard needs clear boundaries.
Scope of certification.
Which products, methods, services or delivery contexts are covered by the certification.
Renewal.
How certification remains current and what needs to be reviewed each year.
Partner obligations.
The behaviours, standards and delivery expectations that protect the client experience.
When work falls short.
What happens if certified work no longer meets the standard or the partner relationship needs review.
Representation.
How partners explain certification clearly without overstating what has been awarded.
Why this matters
A standard only works if it is protected.
Certification should give clients confidence that the work they receive has been delivered under a recognisable discipline.
That confidence depends on clarity: what has been certified, who can deliver it, how the work should be represented and how the standard is maintained over time.
If you are not yet certified, this is probably not the page you need first.
Start with qualification